Bad Customer Service

I was in Walmart the other day doing some shopping and needed some help with an item. I could not find anyone around so I had to go and find someone, I did find someone but they said "this is not my area let me find you someone". Well you know how that went right, they never returned. So, the item ranging from $60-$160 did not get purchased because I could not get customer service. Now I make my way to the checkout and again bad customer service. The lady never greeted me and throwed my items in the bags. She told me the amount that I owed and never said thank you or anything.

Why is it so hard for people to smile, say thank you, help others when needed, or just work. If you did not want the job why get the job in the first place. Come on people, choose the job you love not because you  have to because this is the results. Send in your thoughts on this post, the world would love to know just how bad customer service really is.

Treating People Right is Priceless

According to a survey, a whopping 70% of Americans are willing to spend an average of 13% more with companies that provide "excellent" customer service. That's up from 2010 when 58% of Americans said they would spend an average of 9% with companies that treat them exceptionally well.

Sadly, 60% of Americans believe that businesses have not increased their focus on providing good customer service, while 26% think that companies are paying less attention to service.